Return Policy

All products sold by Office Furniture Outlet Inc. come standard with a manufacturer's warranty. Warranties can vary from 1 year to Lifetime depending on the product and the manufacturer. Please contact our office for a copy of the manufacturers warranty and contact information should you need replacement parts.

How do I return an item?

If you are not happy with your product you must return it within 30 days.

Products returned after 30 days are not eligible for a refund.

• If the products are NEW, All products must be returned in the original packaging, and must include all parts.
• If the products are USED, please return them in the best condition as possible. We can refund, exchange or replace your order. 

 

What if I receive a damaged product?

If you receive a damaged product and contact our office. A customer service representative will work with the manufacturer to get you any replacement parts necessary. All products are covered under manufacturer warranty. Warranties can be found on the manufacturer website. For specific questions, please call our specialist at (858) 271-9700.

Claims, damages, and missing parts:

Call us to fill-out the claims form if you have experienced any damages, missing parts or any other issues. We stand behind our products with superior manufacturer warranties. Our excellent top rating with the Better Business Bureau says it all.