Warranty:
KFI guarantees our chairs and tables are free from defects and/or faulty workmanship under the following guidelines and limitations:
Chair frames: 12 years
2300 series frames: Lifetime
1000 series frames: Lifetime
300 & 400 frames: 5 years
Textiles: 5 years
Foam: 5 years
Pneumatic cylinders: 5 years
Glides, Casters: 5 years
Table bases: 12 years
Laminate tabletops: 5 years
Wood table tops: 5 years
This warranty is void if the product is not used for its intended purpose or if subjected to an unusual application, abuse or normal wear & tear.
Warranty applies to a single shift / 40-hour workweek.
Variations in the color or texture of material are not considered defects.
Wood color variations, knots, distressed look are natural characteristics of the wood and are not considered defects.
Damage from any sharp objects (e.g. scissors, clothing, writing utensils, keys, jewelry, shoes) is not considered covered under warranty.
Damage caused by the freight carrier is not warranted.
This warranty applies to products manufactured after August 1, 2016.
This warranty is valid to any purchaser of KFI furniture. In the event of a claim, the purchaser may be required to show the validity of a claim by furnishing a copy of the original invoice for the product in question.
The KFI Service Department must issue a return authorization. The purchaser may then return the product to KFI, freight prepaid. Upon receipt and investigation of the claim, if KFI agrees with the claim, we will without further cost to the purchaser, repair, or replace, at KFI's option, the appropriate defective part.
We stand behind all of our products and will do everything we can to resolve any problems in a fair manner based on warranty terms and as quickly as possible.
